💼 Skill Set
☁️ Cloud & Virtualization
- 🧩 On-prem & hybrid server infrastructure management
- 💻 VMware vSphere / ESXi administration
- 🛰️ Monitoring & alert handling (SolarWinds, WhatsUp Gold)
- 🧱 Patch management, OS upgrades & maintenance
- 🔁 Incident, change, and release management
🖥️ System Administration
- ⚙️ Windows Server setup, configuration & troubleshooting
- 🧭 Active Directory, Group Policy, DNS, DHCP
- 👥 User account & permission management
- 📊 System performance tuning & log analysis
- 💾 Disk, partition, and recovery management
🔐 Security & Compliance
- 🛡️ Vulnerability remediation & hardening
- 🧾 Patch validation & compliance tracking
- 🕵️♂️ Antivirus / EDR handling (Trellix, Microsoft Defender)
- 🧰 Security audit preparation & documentation
🛠️ Tools & Utilities
- 💬 Remote administration (RDP, PowerShell, MMC)
- 🧮 Microsoft Office 2016–2021 deployment & support
- 🧱 C++ Redistributable / dependency fixes
- 📡 Network diagnostics & monitoring utilities
🤝 Support & Collaboration
- 🧠 L1/L2 issue triage & escalation
- 📋 RCA reporting & ticket lifecycle management
- 💬 Clear communication across global teams
- ⚡ Quick troubleshooting under pressure (night shift support)
🚀 Current Focus
- ☁️ Cloud migration & hybrid readiness
- 🤖 Automating routine server operations
- 🔧 Expanding into Azure & cloud-native technologies